Collaborative post
Water hygiene probably isn’t the most exciting part of running a business. It doesn’t scream urgency like cybersecurity, or failing property foundations. But in 2025, it’s become one of those areas where you simply can’t afford to be caught off guard.
One overlooked air conditioning unit, one ignored check, and suddenly you’re dealing with more than just a maintenance issue – you’re looking at legal exposure and potential health risks. So, what can you actually do to stay ahead?
Take your risk assessment responsibilities seriously
If the last Legionella risk assessment you had was before hybrid working took off – or even just before your office layout changed – you’re overdue. These things aren’t meant to sit untouched for years. They’re supposed to reflect how the water system is actually being used. Even if your system hasn’t changed physically, usage patterns probably have, and that alone can shift the risk.
Make your records work for you
There’s this temptation to just keep logs because the law says you should. But if they’re buried in a folder no one looks at, what’s the point? Ideally, your records should tell a story to whoever is reading them, and one that’s easy to follow at that.
Assume that other people in your organisation will need to read these documents to take care of their water-hygiene-related responsibilities, and then figure out how to make the records maximally effective.
Use a water safety partner
While the day-to-day responsibilities will fall on your organisation, you will need the help of a water safety partner to get your system up and running. Services like the Water Hygiene Centre can help you to strategise effectively, helping to navigate regulations and carry out proper risk assessments. They’re typically not an optional extra, and it’s better to engage one sooner rather than later.
Don’t forget to flush pipes
This one catches people out more often than you’d think. Hybrid working, unused meeting rooms, even seasonal buildings, there are loads of situations where taps or showers just don’t get used.
Still water, especially when warm, is where bacteria thrive. Regular flushing isn’t just recommended, it’s essential. It will also need to be documented, to prove that you’ve taken care of it.
Make it easier for employees to remember
Unless water hygiene is someone’s clear responsibility, it will often end up slipping down the list of priorities. That’s why training matters, along with the designation of responsibilities. Not a huge seminar, not some dense manual, just clear, repeatable guidance. Show people why it matters, not just how. And don’t assume that one training session is enough – refreshers help, a lot.
Water hygiene in 2025 should absolutely not be a question of doing more for the sake of it. It involves preventing serious risks, knowing what’s changed, and what simple habits can stop them from turning into bigger problems. Start with the stuff that feels basic, like risk assessments and routine maintenance. That’s often where the trouble begins when it’s ignored, especially if for too long.